Faculty Research at Morehead State University

Document Type


Publication Date



This paper introduces a case study of a family-owned local business, Hinton Mills, that initiated a project that would replace its outdated Enterprise Resource Planning (ERP) system. The company was in the agricultural product retailing business, serving mainly local customers (e.g., farmers) since 1918, and had five retail stores located in central and northeastern Kentucky. In 2017, Hinton Mills management decided to evaluate replacing their ERP system. This case study presents the factors that influenced how the small business evaluated ERP system options in replacing an outdated system.



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.