MANAGERIAL APPRAISAL: USING SURROGATE PRODUCTIVITY MEASURES
This paper proposes the development and use of surrogate managerial productivity measurements. Using the Nominal Group Technique, the paper shows through a four step approach how to involve group participation in defining measurement criteria, developing scaling factors for a select few of the criteria and developing "Utility for use in validating managerial productivity. A hypothetical case study is provided to illustrate the process.
Academy of Strategic and Organizational Leadership Journal, Vol. 1, No. 1, 1997, 78-88.